Patient Visitation Policy
Revised 5/22/23
Purpose
To provide optimum visitor flexibility while promoting a safe, secure, and quiet environment for patients, visitors, and staff. D. W. McMillan Memorial Hospital shall not restrict, limit, or otherwise deny visitation privileges on the basis of race, color, national origin, religion, sex, gender identity, sexual orientation, disability, vaccination or immunization status.
Policy
D. W. McMillan Memorial Hospital strives to create a welcoming atmosphere for its patients and visitors while maintaining their safety and security. In order to ensure all patients are provided the best care, D. W. McMillan Memorial Hospital sets certain parameters for visitors. These parameters are designed to promote a climate that facilitates staff interaction with patients and visitors while meeting safety and security requirements. D. W. McMillan Memorial Hospital recognizes that patient safety and the environment of recuperative care are often enhanced by visitation.
Med/Surg Inpatient Unit
D. W. McMillan Memorial Hospital welcomes in-patient visitors between 7:00 a.m. - 9:00 p.m.. At 9 p.m., the main entrances are locked.
OB Inpatient Unit
OB visitation: Two family members or essential caregiver may accompany the patient 24hours/day.
Sibling Visitation on OB: 10:00 a.m. - 12:00 p.m. and 4:00 p.m. - 9:00 p.m.
Intensive Care Unit
ICU visiting hours are between 9:00 a.m. - 9:30 a.m., 12:00 p.m. -12:30 p.m., 2:30 p.m. - 3:00 p.m., 5:30 p.m. - 6:00 p.m. and 8:30 p.m. - 9:00 p.m. Children under 12 are not allowed in ICU unless an end-of-life situation exists.
Emergency Department
Emergency Department visitors are limited to two visitors per patient and may be further limited, temporarily, based on certain situations within the department (ex., high census or critical/trauma patients).
Other Specialty Areas
Other specialty areas, such as pre-op and procedural areas, may have further restrictions.
Children Visiting Patients
Children under the age of 16 should be accompanied by a responsible adult, other than the patient, at all times. The accompanying adult is responsible for ensuring that the visiting children do not disturb other patients. Problems with the disruptiveness of visiting children may result in requiring the supervising adult to remove the children.
Emergency Situations
Emergencies, including hurricanes, may require changes to the visitation schedule.
Patient Rights
• Patients have a right to identify and/or designate an essential caregiver.
Essential Caregiver
Patients have the right to identify an essential caregiver that may visit for two (2) hours in addition to regular visitation times. Patient clergy are afforded the same visitation rights as essential caregivers.
Designation of an Essential Caregiver
Essential caregiver: if a patient is incapacitated and unable to designate an essential caregiver, one of the following shall appoint an essential caregiver on behalf of the patient, in the following order:
1. The patient’s guardian
2. The patient’s durable power of attorney
If the individual does not have a guardian or a durable power of attorney, a family member shall appoint an essential caregiver on behalf of the patient in the following order:
1. The patient’s spouse
2. The patient’s child or children, provided the child or children have reached 19 years of age or older
3. The patient’s parent or parents
4. The patient’s sibling or siblings
• Patients reserve the right to restrict or refuse visitors.
• Consensual and appropriate physical contact (ex., hand holding and hugging) is allowed between patient and visitor.
• In-person visitation will be allowed in all of the following circumstances unless the patient objects:
1. End-of-life situations.
2. A patient who was living with family before being admitted to the healthcare facility’s care is struggling with the change in environment and lack of in-person support.
3. The patient is making one or more major medical decisions.
4. A patient is experiencing emotional distress or grieving the loss of a friend or family member who recently died.
5. A patient needs cueing or encouragement to eat or drink, which was previously provided by a family member or caregiver.
6. A patient who used to talk and interact with others is seldom speaking.
7. Pediatric patients.
Visitor Responsibilities
Visitors are required to follow Hospital policies. Visitation privileges of a specific person may be suspended if the visitor violates hospital policies and procedures. The Hospital may also restrict the visitation of a patient or limit the duration of visits or the number of visitors under certain circumstances. Considerations include but are not limited to the following:
• A legal court order limiting or restraining contact.
• Behavior presenting a risk or threat to the patient, hospital staff, or others in the immediate environment.
• Behavior disruptive to the functioning of the patient care unit.
• When a sterile environment is needed.
• Patient’s need for privacy.
Visitors exhibiting any signs or symptoms of infection/illness are encouraged to avoid visiting patients. Signs and symptoms of illness include, but are not limited to, fever, vomiting, diarrhea, cough, runny nose, or sore throat.
Visitors of patients in isolation must follow pertinent Infection Control policies and isolation instructions. Personal protective equipment will be provided for visitors. For the safety of the patient and employees, visitors who fail to comply with infection control/isolation protocols may have visitation privileges suspended.
Authority
The nursing supervisor is responsible for ensuring compliance with D. W. McMillan Memorial Hospital’s visitation policy. Questions and concerns may be directed to the supervisor.
