Business Office


Being hospitalized or undergoing a medical procedure can be stressful. We know that often the most complex and stressful parts of your hospital experience are the billing and insurance details. At D.W. McMillan Memorial Hospital our business office staff is dedicated to provide the close personal attention you need to make the resolution of your account as convenient as possible.

Typically there are several questions regarding the registration and billing process:


What will my insurance cover?
All insurance plans are private contracts between the patient and their insurance company. Before undergoing a medical procedure or being hospitalized, familiarize yourself with the terms of your insurance coverage. You will be responsible for co-payments, deductibles, coinsurance, and other non-covered services that your insurance does not pay at the time of registration. If you are seen in the ER you medical screening exam will be provided first and your co-payment or payment will be requested after it is completed.

What do I need to bring to register?
Picture ID
Insurance Card
Payment if owed
or Register online Here

Will I receive only one bill?
You may receive more than one bill from a hospital visit. You will receive a bill from the hospital with hospital charges. You may also receive bills from physicians you saw (your doctor or the surgeon) or from doctors you may not have seen or remember seeing (radiologist, pathologist, or emergency room doctors). If you have questions about the bill please call the number on the statement.

What are my Payment Options?
You can pay with Cash, personal check, money order, and debit card, Visa, Master Card, American Express or Discover.

or Pay online Here

What if I cannot pay in full or I am uninsured?
For you convenience, D.W. McMillan Memorial Hospital provides Financial Counselors to answer your questions concerning payment arrangements, insurance coverage, uncompensated care or assist you with Financial Assistance/Charity applications. You can call 251-809-8289 or 251-809-8329 to speak to a financial counselor.


Office Hours:

Monday - Friday
8:00 am to 4:30 pm.
Call us at 251-867-8061